Data Protection

X baazi Privacy Policy

Your personal data matters to us. Here you'll find a clear and transparent account of how we collect, use, and protect your information.

Last Updated: January 2026
256-bit SSL encryption
Not Sold to Third Parties
GDPR Compliant
Right to Erasure

How We Protect Your Privacy

A quick overview of the key pillars of x baazi's privacy policy.

Data Security & Encryption

All your personal and financial data is encrypted using 256-bit SSL technology. Every piece of information stored on x baazi's servers is protected to the highest security standards.

Your data is never sold

X baazi never sells your personal information to third parties. Your data is not shared with any external organization unless required by law.

Control Over Your Data

You can view, update, or request deletion of your stored data at any time. You have full control over your personal information.

Protection of KYC Information

NID, passport, or other identity documents submitted for verification are stored on secure servers and used solely for the verification process.

Cookie Policy

X baazi uses cookies solely to enhance your experience. You can manage cookie preferences through your browser settings at any time. Tracking cookies are always optional.

Marketing Communications

You can opt out of promotional emails or SMS at any time. We respect your preferences and never send spam without your consent.

1 Introduction & Scope

X baazi (xbaazi.com) is one of Bangladesh's most trusted online gaming platforms. This Privacy Policy explains how we collect, store, use, and protect your personal information. By using the x baazi website or mobile platform, you automatically agree to the terms of this policy.

This privacy policy is an integral part of our terms and conditions. By using the platform, you consent to the data processing practices described herein. We are committed to protecting your privacy and comply with applicable international data protection laws.

Please Note: This policy applies solely to the xbaazi.com website and its associated services. Third-party websites or apps may have their own separate privacy policies.

2 What Information We Collect

X baazi collects several types of information — some you provide directly, and some is collected automatically. See the full breakdown below:

Directly Provided Information

  • Full name, date of birth & gender
  • Email address & mobile number
  • Current & permanent address
  • National ID (NID) or passport number (for KYC verification)
  • Payment method details (bKash, Nagad, bank account)
  • Support tickets & communication history

Automatically Collected Information

  • IP Address & Device Type
  • Browser type & operating system
  • Login timestamps and session data
  • Gaming History & Transaction Logs
  • Data Collected via Cookies & Tracking Pixels
  • Geographic location (city level only)
Data Type Reason for Collection Retention Period
Registration Information Account Creation & Management For as long as your account remains active
KYC Documents Identity Verification & Legal Compliance 5 years after account closure
Transaction History Financial Audits & Dispute Resolution Minimum 7 years
Gaming Logs Fairness Verification & Support 1 Year
Cookie Data Improving the platform experience 30 days to 1 year

3 Use of Information

X baazi uses your information only for the purposes outlined below. We never misuse your data, and using it beyond its original purpose goes against our policy.

  • Account Management: For registration, login, and profile updates
  • Identity Verification: To complete the KYC process and prevent fraud
  • Financial Transactions: For deposit, withdrawal & payment processing
  • Customer Support: To resolve your issues and answer your questions
  • Security Monitoring: To detect fraud and unauthorized access
  • Promotional Communications: To send you offers and updates, with your consent
  • Legal Compliance: To comply with applicable laws and regulations
  • Platform Development: For analytics to improve the user experience
Our Commitment: Your data will never be sold to advertisers. You can unsubscribe from promotional emails at any time.

4 Data Retention & Security

Your data is stored on x baazi's secure servers. We use industry-leading security technology to protect your information from unauthorized access.

Retention Period

We retain your information for as long as your account remains active or as needed to provide our services. Where legal obligations apply, certain data may be kept for a specified period after account closure. Any data no longer required for legal or business purposes is securely deleted.

Security Measures

  • TLS 1.3 encryption for all data transfers
  • AES-256 encryption for stored data
  • Regular security audits & penetration testing
  • Two-factor authentication (2FA) available
  • Alert system for detecting suspicious login activity
  • Restricted data access for staff (Least Privilege)
Important: No method of transmission over the internet is 100% secure. That said, we are committed to maintaining the highest level of protection. In the event of a security breach, we will notify you promptly.

5 Information Sharing with Third Parties

X baazi does not sell or transfer your personal information to third parties for commercial purposes. However, limited data may be shared in specific circumstances:

  • Payment Processors: Necessary information is shared with payment gateways such as bKash and Nagad to process deposits and withdrawals
  • KYC Verification Provider: Documents may be shared with approved third parties for identity verification purposes
  • Law Enforcement Agencies: Information may be disclosed in response to a court order or legal obligation
  • Analytics Services: Anonymized and aggregated data may be used by analytics services to help improve the platform
  • Business Succession: In the event of a company merger or acquisition, data may be transferred, but the same privacy standards will continue to apply

All third parties we work with are contractually bound to uphold our privacy standards and may only use your data for specified purposes.

6 Cookies & Tracking Technologies

X baazi uses cookies and similar tracking technologies on its website to enhance your browsing experience and help us improve the platform.

Cookie Type

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To understand website traffic and usage patterns (optional)
  • Marketing Cookies: To show relevant promotions (optional, with your consent)

You can delete existing cookies or block new ones through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Your Rights

You have a number of important rights under x baazi's Privacy Policy. We respect these rights and act on them in a timely manner.

  • Right to Access Your Data: You may request to know what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You can request deletion of your data under certain circumstances
  • Right to Restrict Processing: You can temporarily restrict the processing of certain data
  • Right to Data Portability: You can receive your data in a machine-readable format
  • Right to Object: You may object to the processing of your data for specific purposes
  • Right to Withdraw Consent: You can opt out of marketing communications at any time
To Exercise Your Rights: Email us at support@xbaazi.com with the subject line "Privacy Request". We'll respond within 30 days.

8 Children's Privacy

X baazi strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors. Age verification is mandatory at registration, and KYC checks are carried out in any cases where there is doubt.

If we become aware that a minor has provided their information, that data will be deleted immediately and the associated account will be closed. If you believe a minor is using our platform, please let us know.

9 Our Response to Security Breaches

In the event of a data security breach, x baazi will act swiftly and transparently. Under our incident response plan:

  1. Relevant authorities will be notified within 72 hours of detecting a breach
  2. Affected users will be notified by email as quickly as possible
  3. The nature of the breach, its impact, and the steps taken will be clearly communicated
  4. You will be advised to change your password or take steps to secure your account
  5. Steps will be taken to prevent similar incidents in the future

10 Privacy Policy Updates

X baazi may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly
  • For significant changes, a notification will be sent to your registered email
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • Previous versions are available upon request from the support team
Note: Visit this page regularly to stay up to date with our latest privacy policy.

11 Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact our data protection team.

  • Email: support@xbaazi.com
  • Subject: Write "Privacy Request"
  • Response Time: Within 30 business days
  • User Support: FAQ Page Visit or contact us via live chat
Our Commitment: We take every privacy-related request seriously. Your trust is our most valuable asset.

Play Safe, Win with Confidence

Join x baazi today with your privacy fully protected. Enjoy the best gaming experience in Bangladesh on a secure, encrypted platform.

SSL Encrypted
Data Is Never Sold
GDPR Compliant
24/7 Support
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